Systems Support Specialist
Position: Systems Support Specialist
Location: Central Bucks School District/ESC
Available: July 10, 2023
Compensation: Salary in accordance with Act 93 Agreement
Hours: Full-time, 12 months
Description:
Provides technical support and knowledge on district wide application systems to staff, students, and the community. Maintains district website and supports district communication systems. Additionally, they will manage upgrades, train staff, and design websites. This position is often a contributing member of a software project team.
Essential Duties and Responsibilities:
- Responsible for technical support, administration, training, and development of processes for school district application systems.
- Maintain expertise in software systems and share knowledge to department teams through support, training, and documentation. Systems include: Student Information System (Infinite Campus), Web Helpdesk (Inventory Tracking), Payments (My Payments Plus), Transportation (Edulog), Food Service (NutriKids), Messaging (Blackboard Connect), and other systems as designated by department leadership.
- Coordinate data requirements to ensure accurate exchange of data between applications systems. Provide data governance for software systems & develop reports from systems using various reporting tools.
- Serve as district liaison with system vendors for system problems, billing, upgrades, and training.
- Manage system security, including user account creation and privileges on application systems.
- Create, maintain, and distribute system procedures and documentation through different technology resources such as OneNote, Teams, or SharePoint.
- Manage system upgrades, new software installation projects, and execute project plans as assigned.
- Train professional and support staff members on use of systems.
- Design websites as requested by administration/departments/schools and work with Communications team on district website updates.
- Follow financial guidelines with setup and maintenance of all online payment systems used by parents, students, and staff.
- Performs additional specific duties as assigned by the Manager of Information Technology Services.
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Position: |
Systems Support Specialist |
| Organization: |
Central Bucks School District |
| Location: |
Doylestown, PA
United States
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| Salary: |
Act 93 Agreement |
| Posting Start Date: |
7/10/2023 |
| Date Posted: |
5/18/2023 |
| Requirements |
Bachelor's degree in IT preferred. Minimum two (2) years’ relevant working experience. Possess excellent verbal and written communication skills.
Ability to prioritize, organize, problem-solve, and multi-task. Ability to work as a member of a team. Working knowledge of software and technology such as SQL, Microsoft Windows, Microsoft Office Suite (Teams, Outlook, Excel, PowerPoint), Adobe Professional, reporting, and cloud computing. Must be able to lift equipment weighing 50 pounds.
Apply at CBSD Employment Portal at:
https://www.applitrack.com/cbsd/onlineapp/default.aspx?Category=ADMINISTRATOR
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| Status: |
This listing expires on: 7/17/2023 |
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