Position Information

Position Information Message
A vacancy exists for a Receptionist/Greeter for the Montgomery County Intermediate Unit in the Office of Facilities & Operations!  The Receptionist/Greeter greets visitorts and directs them to the appropriate office/personnel; receives telephone calls and directs them to the appropriate personnel.

Essential Duties
  • Position holder must have friendly and helpful personality and project welcoming attitude to project visitors.
  • Serve as a receptionist and greet all persons entering the 2 West Lafayette Street facility.
  • Notify appropriate personnel when people arrive for appointments/meetings.
  • Direct visitors to appropriate meeting rooms.
  • Answer and screen incoming telephone calls and route call to appropriate person. Monitor main  voicemail to ensure callers requests are responded to in a timely manner.
  • In collaboration with security personnel, maintain a pleasant, safe and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in reception area.
  • Maintain an up-to-date listing of telephone extension numbers.
  • Accept mail, sign for packages and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived.
  • Notify Facilities Technician of emergency situations. Contact ambulance, police and/or fire departments as necessary.
  • Respond to requests for general information such as a list of IU Board members, a list of Superintendents.
  • Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits.
  • Project a positive image of the IU and its programs and services.
  • Serve as a back-up to other staff members and help them with tasks when deadlines require.
  • Perform other related duties as assigned by the Director/Assistant Director of Facilities and Operations.

The Montgomery County Intermediate Unit is located at 2 W. Lafayette St. Norristown, PA 19401.
Work Schedule:
Monday-Friday, 7 hours/day (8:00 AM-4:00 PM), 12 months (260-262 days/year)
(schedule may be adjusted on occasion due to evening events)

$33,503/year - $39,415/year

How to Apply:
Applications can be submitted online at www.mciu.org/jobs (Job ID: 1096). 
Please contact the Human Resources Office at jobs@mciu.org or 610-755-9307 if you have any questions or need assistance.
Position: Receptionist/Greeter
Organization: Montgomery County Intermediate Unit
Location: Norristown,  PA 
United States
Salary: $33,503/year - $39,415/year
Posting Start Date: 5/18/2023
Date Posted: 5/19/2023
Requirements Qualifications
  • No post-secondary degree required
  • Minimum of 1-3 years of experience
  • Expertise (includes one or more of the following):
  • Professional approach to their work that includes very strong customer service skills.
  • Experience providing a high level of customer service
  • Bilingual preferred
  • Excellent organizational skills
  • Ability to use technology to gain information and communicate with others
  • Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI
Status: This listing expires on: 7/18/2023
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Organization Information
Montgomery County Intermediate Unit
2 W Lafayette Street

Norristown,  PA 19401
United States
Human Resources