Pennsylvania Association of School Business Officials
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Transportation Conference


TRANSPORTATION CONFERENCE
October 13-14, 2011
Penn State Conference Center, State College, PA
 
ABOUT THE CONFERENCE
Transporting students to and from school is a critical mission. The Transportation Conference is designed specifically for Transportation Directors/Coordinators/Staff and will provide knowledge and tools to increase safety, maximize efficiencies, assist with reporting requirements and respond to emerging issues. Special conference topics will include Customer Service, Special Needs Students, Skills for Driver Management, State Partners Updates, and the popular Mini-Workshops on a wide range of topics.

WHO SHOULD ATTEND
• Transportation directors and other personnel including mechanics
• Drivers and support staff
• Transportation contractors
• Business managers, superintendents and board members with an interest in transportation

HOW YOU AND YOUR LEA WILL BENEFIT
Building your knowledge and skills will save you and your school district both time and money. Through your attendance at the Conference, you will
• Learn proven techniques from experienced practitioners
• Gain ideas to create efficiencies and reduce costs
• Receive updates on regulations and reporting requirements
• Exchange challenges and solutions with your peers
• Build a network of contacts across the state
Maximize the “Return on Investment” for your LEA by taking advantage of the Buy One/Get One Half Price incentive to bring several members of your transportation team.

SCHEDULE
(Tentative and subject to change)

Thursday, October 13
   
9:30 a.m. – 10:00 a.m. Registration & Continental Breakfast
Optional: Early Bird Cracker Barrel
Facilitator: Jason McClune
10:00 a.m. – 10:05 a.m. Welcome and Announcements
Dave Lutz, PRSBO, PASBO Transportation Committee Chair
10:05 a.m. – 12:00 p.m. Keynote Session – “Creating a Customer Focus in Student Transportation”
John Park, Associate Director/Assistant Professor, Penn State Management Development
Understanding the keys to effective customer service can have a great impact on the bottom-line of your transportation department and school district. This session will discuss how to create a common definition of great customer service; explore the range of internal and external customers in student transportation; present best practices in customer service; and review techniques for dealing with difficult customers.
12:00 p.m. – 1:00 p.m. Lunch
1:00 – 2:45 p.m. Safe, Secure, and Semi-Silent Bus Ride for Students with Disabilities
Christopher Wolfel, Supervisor of Special Education, Colonial IU #20
School Bus Drivers and Aides are required to provide students with disabilities transportation to and from school on a daily basis. Many times, students with disabilities have challenging behaviors on the school bus which can lead to unsafe conditions. This workshop with explore these problem behaviors and offer strategies for preventing and managing these behaviors to ensure a safe, secure and semi-silent bus ride.
2:45 – 3:00 p.m. Break
3:00 – 4:00 p.m. How Learning Differences Impact the Bus Ride
Mary Rinehart, Director of Special Services, Cocalico SD
Develop a deeper understanding and empathy of learning differences and the impact these differences can have on the bus ride. Simulation experiences will raise your awareness of the student’s experience on the bus including their frustrations and feelings, and provide resources you can take back to raise awareness in your drivers.
4:00 – 5:00 p.m. Skills for Driver Management
Shawn McGlinchey, Director of Risk Management and Sue Kramer, Regional Operations Manager, Krapf Bus Companies
This session will discuss driver management in terms of improving overall job performance through supervision, evaluation and discipline. One positive outcome - improved customer service between the district and the contractor, as well as between the district/drivers and the students/parents.
5:00 p.m. – 6:00 p.m. Networking Reception
Dinner on your own
   
Friday, October 14
   
7:30 a.m. – 8:15 a.m. Continental Breakfast
8:15 a.m. – 10:20 a.m. State Partners Update
PA State Police – Sergeant Robert Krol, Corporal Richard Koontz
PennDOT - Laura Krol
Auditor General- Beth Thompson Rogers
PA Department of Education - Kathy Tendler
ACCESS - Christine Chura, Leader Services
10:20 a.m. Break
10:30 a.m. – 12:05 p.m. Mini-Workshop Tables (4 rotations)
- ACCESS Funding – Christine Chura, Leader Services
- Accident Procedures – Doug Walters, Southern York Co. SD
- Auditor General Q & A- Beth Thompson Rogers, Auditor General
- Cost Savings in Transportation – Mike Detwiler, PRSBS, Great Valley SD
- Driver Expectations & Core Values – Anthony McNaughton, West Shore SD
- McKinney Vento Homeless Act – Gail Wolfel, PRSBS, Unionville-Chadds Ford SD
- PA Department of Education Q & A – Kathy Tendler, PDE
- PA State Police Q & A– Sergeant Robert Krol & Corporal Richard Koontz, PA State Police
- PennDOT Q & A– Laura Krol, PennDOT
- Transportation Benchmarking Study – Tim Ammon, Management Partnership Services Inc.
- Transporting Students with Disabilities – Chris Wolfel, Colonial IU #20
12:15 p.m. Adjourn


WHAT PAST PARTICIPANTS HAD TO SAY

“I am amazed how energized I am when I return after our conference. The speakers are always relevant, informative, and entertaining. Great conference! Thanks to everyone that helped put this on for us. Time well spent.”

“The round table workshops were very valuable as they offered information from others who are experiencing the same issues. I got ideas to help cut costs without impacting the safety of our students.”

“Chris Wolfel really opened our eyes to the impact of some kid's home life and how it can play out starting with the bus driver in the am and throughout the day. Also, how the driver may be the first and last adult during the day for the child to "unload" on or talk to. I want to take back to our drivers their importance as a driver as well as the physical part of the job of driving.”

“The State Partners Update is very valuable because they ALWAYS have useful information that truly applies to our jobs.“ “The most valuable aspect of the Conference for me was the State Partners (PA State Police, Auditor General, PDE, etc) and the mini-workshop tables. Being able to choose the most valuable information topics was great!!! I came away with a lot of information that I will be sure to use”

“The opening keynote on ‘Please Understand Me’ was the most beneficial. I now have a better understanding of how my communication skills can alter how others perceive me. It also made me aware of changes I need to make in order to become a more affective communicator.”

REGISTRATION
  PASBO Member:
    Two-Day Conference (Oct 13&14) $220
Conf Day 1 Only (Oct 13) $145
Conf Day 2 Only (Oct 14) $90
     
  Non-Member:
    Two-Day Conference (Oct 13&14) $300
Conf Day 1 Only (Oct 13) $195
Conf Day 2 Only (Oct 14) $125
     

PASBO ECONOMIC STIMULUS INCENTIVES
Registration Price Reduced!
We know the budget is challenging! PASBO has tightened our belts as well and has REDUCED the price to attend this year’s Conference making this great event an even better investment.

Buy One, Get One Half Price
Register one person for the full two-day conference and get a second two-day registration for another person from your LEA for half price. You must provide the special discount code at the time you register the second person to get the 50% discount. For more details, go to http://www.pasbo.org/Two-DayConferenceIncentiveDetails.pdf

Prepaid Coupons
School entities can purchase a book of coupons and use them for any individual from your LEA, including non-members. For details and an order form, go to: http://www.pasbo.org/couponorderform.pdf

LODGING/DIRECTIONS
A room Block has been reserved at the Penn Stater Conference Center Hotel until September 12, 2011. To make reservations, call (800) 233-7505. Identify that you will be attending the PASBO conference (Ref #PASJ11B). Room rates are Single $110, Double $120; Triple $130; Quad $140; plus occupancy tax. For directions to the Penn Stater, go to http://www.pshs.psu.edu/directions.asp 

CREDITS
Two-Day Conference: CPE=10 / CEU=5
Conf Day 1 Only: CPE=6 / CEU=3
Conf Day 2 Only: CPE=4 / CEU=2

BUSINESS OPPORTUNITIES
Transportation Conference Sponsorships

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